Acendas Travel’s white glove service provides a dedicated travel counselor for your top C-level executives and others your company assigns for this premium service. Recognized for consistently going above and beyond, these counselors provide additional and often complex services before, during and after your trip. The goal is to provide a heightened level of support so that we worry about the details, your efficiency is enhanced, and stress is reduced for travelers throughout the whole process of planning, travel and follow.
VIP Elite Service Benefits You
Acendas works with you continuously to reduce travel risks, avoid problems, and recover quickly when unexpected difficulties arise. The following are some of our platforms to help make travel easier.
Access to Experts – A designated VIP Elite Service corporate travel team is at your disposal with access to an award-winning VIP vacation advisor to support your leisure travel needs.
Leisure Travel Exclusives – Access to an award-winning VIP vacation advisor to support your leisure travel needs, plus ability to receive exclusive vacation amenities.
24/7/365 Traveler Assistance – Through our Mission Control platform, we provide enhanced flight monitoring and automatic travel alerts should flight disruptions occur.
Proactive Contact – Should your scheduled flight be impacted by cancellation or delay, our proprietary Mission Control ReRoute technology proactively offers flight options on the same carrier or another and a seemless means to rebook.
VIP Elite Contact – Access to a VIP Elite Service - only phone number and email, Monday - Friday, 7 a.m. - 7 p.m. (central). Those making contact have top priority in the communications queue.
After Hours Service – After hours priority call servicing automatically rolls over outside of Acendas Travel's business hours.
Upgrades – When available, we advise on air, car, hotel upgrades and place VIP Elite service members at the highest priority for wait list monitoring.
Additional Services – VIP Elite Service offers added value in the form of limo/black car service, passport & visa service, private/charter airline booking, companion travel service, real-time updates on destination travel restrictions.
Experience. Knowledge. Understanding.
At Acendas Travel, our priority is to serve your organization with the very best service, knowledge, innovation, and expertise. We invite you to explore our knowledge and experience and allow us to be your corporate management partner of choice. You’ll discover how we deliver costs savings, add efficiency to your operations, assist travelers throughout the journey and provide a continues means of communication with those on the road.
