About Us
- Our client connections are based on the life-time value of the relationship, not short-term gains.
- We invest in our teammates, knowing they are the clients daily interaction with us.
- Our strong vendor relationships allow us to help you, especially when issues arise and you need assistance the most.
- We support our community because it is the right thing to do.
Through our efforts to cultivate lasting relationships, our retention and referral rates for corporate travel clients are well-above national averages. And we’re proud that our success is due to our focus on people instead of the transaction. While transacting an airplane ticket, a room reservation, or a rental car agreement are essential in our business, our objective is to provide superior service to our client companies and care for the traveler. Whether we help the company as a whole, the travel manager or the traveler, our commitment is to win-win solutions that cement our relationship for the long-term.
- Quantifiable cost savings via the Return on Relationship scorecard and DecisionSource reports.
- Award-winning traveler assistance tools of Mission Control, TripSource and Mission Control ReRoute.
- Committment to client satisfaction evidenced by a 98 percent client retention rate.