By Brent Blake, President, Acendas Travel As business leaders, sometimes we tend to ignore national trends because we believe we are “different than the others” or insulated from what is happening elsewhere. But in terms of corporate travel, no one can afford to have their head in the sand anymore
What is the most appreciated airport amenity? No, it is not exclusive lounges or fine dining. It is fast and free Wi-Fi. Though public Wi-Fi is available, it is not necessarily safe to use or advised without following the recommendations outlined below. Secure Wi-Fi is frequently sacrificed in order to
Where the value is clear, the decision is easy By Brent Blake, President, Acendas Travel An influx of technology solutions is having a wide-ranging and positive impact for companies as they relate to employee travel and meetings activities. That was the feedback we received when we recently hosted 50-plus travel
Is your company enhancing the staff travel experience by providing self-service technology solutions? These technology advancements include allowing mobile bookings to be completed — not only in compliance with corporate travel policy –, but also aligned to travelers’ unique preferences and requirements. This is pretty amazing, considering mobile phones have
When disruption affects staff travel – be it a storm, illness, political unrest, etc. — the most important question is: “Are your prepared?” While not every contingency can be addressed in advance, it is important for travel managers to collaborate with human resources, security and any other relevant department to
With travel comprising a significant spend for many companies, it is not at all surprising that such expenses regularly come under close scrutiny. While it is prudent to ask such questions, it is not a best practice to provide the answers without the best possible information. Travel managers have found
By Brent Blake, President, Acendas Travel Are you one of those travel managers who has all too frequently beat your head against the wall because employees are not complying with policy? If insanity is defined by doing the same thing repeatedly, but expecting different results, perhaps it is time for
By Brent Blake, President, Acendas Travel With a low unemployment rate and a growing economy, the challenge to attract and retain quality workers is getting more difficult by the day. So, it would behoove leaders to evaluate those “onerous” systems and processes that might hinder hiring practices. As a travel
By Brent Blake, President Acendas Travel I attend many conferences during the year, and often, a key takeaway is businesses are in the mode of constant change. I know mine is. Being in the corporate travel management business, our change gravitates around the technology and processes that: make corporate travel
Recently, the Global Business Travel Association (GBTA) Foundation published a study, in partnership with Sabre Corporation, recognizing the extremely stressful facets of business travel. The study polled road warriors around the world regarding top perks or amenities that influenced their business travel experience. In North America, 62 percent said a
