By Brent Blake Over the past 14 months, it is the one question I have been asked more times than any other. Perhaps people did not put it in those terms, but our clients (both business and leisure), suppliers, business partners — even our staff — all wanted to know.
Ken Augustine, Vice President of Travel Technology It’s been said that necessity is the mother of invention. That came into clear focus for the Acendas Travel team approximately five years ago as travelers were rapidly adopting technology to aid both their business and personal travel. We knew that in order
Are business executives aware of the “true cost” of travel on their road warriors and how the days spent away from home affects their happiness? Such was the question posed to 50-plus travel professionals at the Acendas Travel annual Corporate Travel Symposium featuring clients, travel providers, travel industry consultants and
What is the most appreciated airport amenity? No, it is not exclusive lounges or fine dining. It is fast and free Wi-Fi. Though public Wi-Fi is available, it is not necessarily safe to use or advised without following the recommendations outlined below. Secure Wi-Fi is frequently sacrificed in order to
By Stephanie Clifton, Director of Meetings/Incentives, Acendas Travel The dirty little secret is that as much as people say they detest meetings; the truth is a well-designed and well-run meeting is productive with both short and long-term results as a byproduct. A few weeks ago, Acendas Travel hosted 50-plus travel
Is your company enhancing the staff travel experience by providing self-service technology solutions? These technology advancements include allowing mobile bookings to be completed — not only in compliance with corporate travel policy –, but also aligned to travelers’ unique preferences and requirements. This is pretty amazing, considering mobile phones have
When disruption affects staff travel – be it a storm, illness, political unrest, etc. — the most important question is: “Are your prepared?” While not every contingency can be addressed in advance, it is important for travel managers to collaborate with human resources, security and any other relevant department to
With travel comprising a significant spend for many companies, it is not at all surprising that such expenses regularly come under close scrutiny. While it is prudent to ask such questions, it is not a best practice to provide the answers without the best possible information. Travel managers have found
By Brent Blake, President, Acendas Travel Are you one of those travel managers who has all too frequently beat your head against the wall because employees are not complying with policy? If insanity is defined by doing the same thing repeatedly, but expecting different results, perhaps it is time for
Recently, the Global Business Travel Association (GBTA) Foundation published a study, in partnership with Sabre Corporation, recognizing the extremely stressful facets of business travel. The study polled road warriors around the world regarding top perks or amenities that influenced their business travel experience. In North America, 62 percent said a
